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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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A large variety of options to choose from in every category of apparel, from hats, tee shirts, sweat shirts etc. for both men and women. The prices are good the the delivery is very quick
We loved the shirts but it did take a little long but loved the merchandise
Fine experience, the quality of garments matched the pricing.
Excellent experience, shipped quickly, great quality!
Quick and easy, order was lost in mail. They replaced it with ease!
Good experience from site design to select the shirts we wanted to the delivery!
A little difficult to navigate the filters but overall fine.
I ordered an XXL and it is way too small. It I could not get over my chest and now paid $60 for nothing. Very disappointed. Ordered a large for my daughter and is is huge and is almost the same size as what I ordered. Very disappointed
Great experience! Received my order Faster than expected. Happy with my order!
Very happy with product. The size and description was very accurate.
Easy to order and shipping was quick. Items came out as portrayed online.
While I certainly appreciate that they can provide school-themed clothing for those schools who may not be big enough to provide their own, their sizes are wonky. I ordered a women's large and it is very short. I am only 5'5" tall and if I lift my arms in the shirt, then my abdomen would be showing. I order large sizes in order to make sure I am fully covered because I teach at a high school and showing skin is inappropriate. They DO provide the dimensions IF you dig through the descriptions and other information for them. It would be nice if they made that information more available since their sizes are very different than the norm, especially as their general policy is to not provide refunds AT ALL.
So good and slay! I love the design and the embroidery is high standard
My experience was awesome I will be ordering again
Excellent! Quick and the sweatshirt is beautiful. Already referred a family member. Thanks!
Great selections on Youth T-shirts! It had the size, style, and logo of the baseball team we wanted for our 4 year old daughter. It's really hard to find youth sports team apparel, for some reason but Prep Sportswear did!
Easy ordering process, delivered promptly and is exactly as shown on the website.
It was okay. The shirt wasn't the quality I'd hoped for. The printing was cheap-feeling and very plastic-y.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members