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Prep Sportswear

4.1

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Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
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88,112 reviews

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New York
1 review
0 helpful votes
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Quick delivery, cheap price for extremely comfortable gear

Date of experience: March 1, 2022
Illinois
1 review
0 helpful votes
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Top quality hats
March 2, 2022

Top quality hats. This is the second one I've bought, I knew the quality was excellent so I was not surprised to receive it, just happy. I may be back for even more.

Date of experience: March 1, 2022
Puerto Rico
1 review
0 helpful votes
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Nice variety of sportswear
March 2, 2022
Updated review

Nice variety of sportswear. Loved what I ordered. The order came in a timely fashion. I would like to exchange an item so if you could help with that then that would be good

Date of experience: March 1, 2022

It's ok but shipping charge is really high
December 3, 2021
Previous review

It's ok but shipping charge is really high

Date of experience: December 3, 2021
Florida
1 review
0 helpful votes
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Order was delivered quickly
March 2, 2022

Order was delivered quickly
Quality of clothing was great

Date of experience: March 1, 2022
Georgia
1 review
0 helpful votes
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Easy to navigate and easy to order. Shipped really fast!

Date of experience: March 1, 2022
California
1 review
0 helpful votes
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Easy to purchase online!
March 1, 2022

Easy to purchase online! Great sweatshirt quality. Only complaint is that the price was slightly high but my husband loves the sweatshirt regardless.

Date of experience: March 1, 2022
Pennsylvania
1 review
0 helpful votes
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Product arrived quickly and was good other than the hat wasn't good quality. The seem wasn't centered.

Date of experience: March 1, 2022
Georgia
2 reviews
0 helpful votes
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I had never ordered anything from Prep Sports before, but the experience was very easy with fast shipping.

Date of experience: March 1, 2022
North Carolina
1 review
0 helpful votes
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Great selection, speedy shipping, good designs. What more could you want?

Date of experience: March 1, 2022
South Carolina
2 reviews
0 helpful votes
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Site moved a lil slow but that may have been my phone. But I'm happy to be able to buy our schools apparel

Date of experience: March 1, 2022
Colorado
2 reviews
0 helpful votes
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Sweatshirt is very nice
March 1, 2022

Sweatshirt is very nice. It was delivered on time.

Date of experience: March 1, 2022
New Jersey
2 reviews
0 helpful votes
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Great site, thank you
March 1, 2022

Great site, thank you. Great options to choose from to create what I wanted.

Date of experience: February 28, 2022
Texas
1 review
0 helpful votes
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I ordered two products from here Saturday because I sign to a college for football Thursday. And the shipping has said in production the past three days and I asked for customer service help 3 times not once did they help me. I have no clue where my orders are or if they will even arrive on time bad customer service.

Prep Sportswear attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 28, 2022
Kansas
1 review
0 helpful votes
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Love the designs
March 1, 2022

Love the designs. The lettering came off my first shirt, but you made it right - quickly and with no fuss. Appreciate that!

Date of experience: February 28, 2022
Tennessee
1 review
0 helpful votes
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The online experience was easy and the ordering was simple and straightforward!

Date of experience: February 28, 2022
Virginia
1 review
0 helpful votes
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I am glad you have large sizes because they are hard to find.

Date of experience: February 28, 2022
Illinois
1 review
0 helpful votes
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The shopping experience was great
February 28, 2022

The shopping experience was great. I found exactly what I was looking for with customization items at a very fair price.

Date of experience: February 28, 2022
California
1 review
0 helpful votes
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It was perfect
February 28, 2022

It was perfect. Got to ware my new jersey to my daughter's softball game yesterday. Thank you so much... hopefully my daughter has a great season...(go mauraders)

Date of experience: February 28, 2022
California
1 review
0 helpful votes
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Fast shipping, large menu too choose from, graphics are as seen, large variety to look at.

Date of experience: February 28, 2022
Texas
1 review
0 helpful votes
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Great
February 28, 2022

Great. Exactly what I ordered. Good quality products

Date of experience: February 28, 2022

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30
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