On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
All procedures were fine. I found the price too high to buy more than one. :(
There was a problem with my first order and the size ran small and a color was off. I called the number and they replaced my order right away. Great service!
Was good. I selected an unpopular item so I expected the process to take a little time. It was prompt enough for the selection I made. Item is exactly what I ordered do I was pleased
Overall, very well. Personally not a fan of the pricing, but it is good quality and with my college being sold out of their hoodies it was nice to get one that had good design and quality!
I am a teacher and I love my baseball style school shirt!
One of my 3 sweaters had a small defect and the customer service took care of it very quick and with satisfaction
Lots of design options, reasonable prices, easy-to-navigate website!
Excellent thank you fast and easy will be buying more product from them again thanks
Jacket quality very good, long sleeve shirt mediocre
I had hoped it would have arrived sooner but otherwise good
Items were purchased for gifts. Very pleased with the merchandise quality and speedy shipping.
Good quality, just what I was looking for! Good job!
Good the sweatshirts were both made of quality material
Great communication with the graphic designer team.
Rec'd on time, easy to order, had no problems. Recommended from school web site. Will shop again
Simple order process and prompt delivery. Everything went well.
My experience is always great! This is my second purchase!
Fit was a little smaller than expected on womens t shirts
Quality, color and print on T-shirts is great, the order arrived on time and my son was very pleased
T-shirts are awesome! Exactly what we wanted! Colors are very vibrant and shirts good quality. We have washed all the shirts several times and they are holding up really well! We will be back when we need more spirit wear. Thank you!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members