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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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It was easy to order and I found what I needed. I got my order in a great time frame
Fast easy and convenient. Would definitely order from them again
Quick and Easy ordering, Products were great, shared with others at the Baseball game!
Ordered 2 shirts for Hopkins Baseball
Great quality but i would've liked to see more apparel options
Original shirt had print stain on it, talked with CSR, very helpful getting me a second shirt, received it quickly and the size I wanted. Unfortunately the second shirt has same print stain on it, I'll wash it and hope it goes away or at least fades. Overall customer service was great, the product not as much.
Ordering was straightforward and received quickly.
The iron on logo is as not secure to sweatshirt as well as it could have been.
Very good, the ordering was very easy and delivery was fast.
Love the options for personalizing and things always fit well
Was very easy and great choices to choose from. Especially liked the prices.
Provided many design options, with timely delivery.
I needed a hoodie for a travel tournament and was pleased that it got to me in time.
My purchase was a gift; and the receiver did not like it. But even though there are no returns, another item was sent at no cost and is well liked.
Great customer service and excellent product'. Will be coming back
It was great. Good tracking. Great quality of order.
Loved our order! It made the perfect gift for my father in law! His high school is no longer around so he was just so excited to have these sweatpants with his school logo and his name! Thank you so much! Such a hit!
Easy and quick. Sizing chart was great as well as the reviews to guide me
Good quality for good prices. Got here in a short period of time!
Quick delivery and quality of the shirts went beyond my expectations. Will buy again and recommend.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members