Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
…………….,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Ordered 2 hooded sweatshirts, expensive not what I expected. Iron on lettering.
Excellent Note - This feedback will be published on Prep Sportswear's Sitejabber review page to help future customers make better decisions. Please be respectful and follow the review guidelines.
Hot cross buns. Hot cross buns. One a penny. Two a penny. Hot cross buns.
Great, fantastic, wonderful, fast delivery
Thank you
I liked my experience with prep sportswear. I'll recommend to my friends and family.
Dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope dope lol
A lot of options to choose from and the embroidered options are great. I also received my items faster than I expected!
It was as expected. I placed the order online and received it in a timely manner.
I enjoy the merchandise. It fits well, and holds up
Ordered 2 sweatshirts and the were nice quality. Thanks.
The quality is great. Like it a lot. It was delivered in fantastic condition.
Super easy, super friendly to use! And I was able to find an obscure school that my sister is going to, and I got her a shirt for her birthday. It was the perfect gift.
The sweatshirt was very nice and I paid a pretty penny for it. Unfortunately, I didn't realize all the letters were sparkly. I thought only the thread would sparkle and my daughter hates it.
Ordering process was fast and easy. Received items within 4 days of order being placed
Easy to find school that I am interesting in and good selection of items
Great job I was looking for some shirts for my son and my wife are you guys came through thank you
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

