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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I ordered a sweatshirt and when I washed it, on gentle cycle and did not put it in the dryer, it made little balls all over the back of the sweatshirt
Lots of options for optimal designs! Turnaround and shipping super fast!
Nice products super easy to use website. Quick delivery. Exactly what we were expecting
Awesome job. The process was easy and painless. Great options
The sweatshirt had good quality but shrunk in the drier.
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I love my sweatshirt. It's great quality and very comfortable.
It was easy to find what I was looking for and shipped quickly.
Prep is great with their comprehensive descriptions of the clothes. Shipping is always quick and the items are great quality. 10/10 Totally recommend!
Pretty quick and easy. I like my shirt—fit is a little off, but it will work!
I liked the stitching. Good quality. I would like a better polo shirt and will look at the other option
Excellent service, good product, easy ordering, very pleased
Ordering was easy and the shipment came when indicated.
Positive no issues as described delivered as indicated
Fast delivery. Good products. I definitely shop here again.
Great service. Quick delivery. Items were great quality. I will be ordering more things in the future.
The shirts a very comfortable and true to size. Nice quality.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members