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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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We have ordered a lot over the years. This time the quality of the sweatshirt was bad. The letters are all faded and it looked like it had been washed.
Very timely! We ordered and our shirts arrived in time for the event they were ordered for.
Great customer service! My first shipment came damaged and they readily shipped me out a new one.
Exactly what I ordered and came very quickly. Very pleased.
Fast processing!
Great product for the price. Will recommend to friends in
Future
Everything was too long. I sended several messages and was impossible the communication with someone. I was scared about fake company but finally I received the merchandise.
Thanks.!
Order took the maximum amount of time to ship and all of the items were smaller than the y should have been. Mediums fit like a youth size. Larges fit like a small.
Just what i was looking for and arrived on time...
Experience with the whole process of ordering the sweatshirt was a good one
They had a very good selection, ordering was easy and fast.
Good! Came quickly! Very pleased! Thank you - would purchase again.
My shopping experience with Prep Sportswear has been exemplary -- a real pleasure!
The clothing was good quality and came sooner than I expected
Beautiful shirt, fast delivery. High quality. Great prices. Unique.
My items came so much quicker than I thought they would and i was very impressed.
Everything was as it was supposed to be. Got my sweatshirt.
Shipping price is absolutely ridiculous. Had my Son not had his heart set on it, Iwould never have boyght it.
The shirt that I ordered was too small and the company was happy to replace it for me.
Easy to order and nice looking! Delivered right on time!
Good, now I have to fill up the rest of the box to have enough characters.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members