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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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They had a good selection to choose from and reasonable prices
Easy to navigate site. Took longer to receive my order than expected, but overall good experience
Ordered and delivered nothing more to say
Thank you
The shopping was easy to navigate and I liked the way they provided multiple design options for each product.
My nephew loved all his new collage gear. I was impressed with the quality. Thanks so much.
I was disappointed in the quality of the shirt. Such a shirt might be worth 10 dollars, but I paid near $30 for it.
Easy design and purchase process. Good product. Quick delivery.
The first order was incorrect, the second order was good
Quick and easy. Pleasant, satisfying. I really like the short I ordered. Yes, I'd recommend. And I don't know what else to say to make 50 words
Fine, I believe it ran smaller than it should have though
The first order came incorrect. I called your company and the correct sweatshirt was delivered quickly and corrected. Thanks so much.
Good service, fast delivery, nice quality. Great selection.
Great product always nice to go back in time with Prep Sportswear
Fast delivery and the items looked great! Reasonable prices too!
Good site I have purchased from here before very happy with my purchases
Step 1: Great stuff - thanks!
Step 2: We'll see how it all fits…and it does. Well done
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

