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Prep Sportswear

4.1

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Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
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Pennsylvania
1 review
0 helpful votes
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They had a good selection to choose from and reasonable prices

Date of experience: June 3, 2022
Massachusetts
1 review
0 helpful votes
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Everything came up easily but need help as it took over a week to respond as to status on order

Date of experience: June 3, 2022
Texas
1 review
0 helpful votes
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Easy to navigate site
June 3, 2022

Easy to navigate site. Took longer to receive my order than expected, but overall good experience

Date of experience: June 3, 2022
Connecticut
1 review
0 helpful votes
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All looked good, but 1st wash red XXXL shirt shrunk and decal got messed up in dryer. All other shirts and sweatshirts were good.

Date of experience: June 3, 2022
Ohio
1 review
0 helpful votes
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Ordered and delivered nothing more to say
Thank you

Date of experience: June 3, 2022
Tennessee
1 review
0 helpful votes
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The shopping was easy to navigate and I liked the way they provided multiple design options for each product.

Date of experience: June 2, 2022
Missouri
1 review
0 helpful votes
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My nephew loved all his new collage gear. I was impressed with the quality. Thanks so much.

Date of experience: June 2, 2022
Florida
1 review
0 helpful votes
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I was disappointed in the quality of the shirt. Such a shirt might be worth 10 dollars, but I paid near $30 for it.

Date of experience: June 2, 2022
Texas
1 review
0 helpful votes
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Easy design and purchase process. Good product. Quick delivery.

Date of experience: June 2, 2022
Missouri
1 review
0 helpful votes
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The first order was incorrect, the second order was good

Date of experience: June 2, 2022
California
1 review
0 helpful votes
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Quick and easy
June 2, 2022

Quick and easy. Pleasant, satisfying. I really like the short I ordered. Yes, I'd recommend. And I don't know what else to say to make 50 words

Date of experience: June 2, 2022
Connecticut
2 reviews
0 helpful votes
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Great, items arrived and looked good. No complaints

Date of experience: June 2, 2022
New Mexico
1 review
0 helpful votes
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The shirt was VERY low quality, I was super disappointed. Material was hard and rough and didn't fit like a large at all.

Date of experience: June 2, 2022
Texas
1 review
0 helpful votes
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Fine, I believe it ran smaller than it should have though

Date of experience: June 2, 2022
New York
1 review
0 helpful votes
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The first order came incorrect
June 2, 2022

The first order came incorrect. I called your company and the correct sweatshirt was delivered quickly and corrected. Thanks so much.

Date of experience: June 2, 2022
Kansas
1 review
0 helpful votes
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Good service, fast delivery, nice quality. Great selection.

Date of experience: June 2, 2022
Texas
1 review
0 helpful votes
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Great product always nice to go back in time with Prep Sportswear

Date of experience: June 2, 2022
California
1 review
0 helpful votes
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Fast delivery and the items looked great! Reasonable prices too!

Date of experience: June 2, 2022
Virginia
3 reviews
0 helpful votes
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Good site I have purchased from here before very happy with my purchases

Date of experience: June 1, 2022
Massachusetts
1 review
0 helpful votes
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Step 1: Great stuff
June 2, 2022

Step 1: Great stuff - thanks!
Step 2: We'll see how it all fits…and it does. Well done

Date of experience: June 1, 2022

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30
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