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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Wonderful sweatshirts. Our girls loved them. Thank you.
The shopping experience wasn't bad, but the product was not as anticipated. It was extremely poor quality & see through.
Easy, efficient, good selection, good communication, prompt service
Ordering was fine however the emblem placed on the sweatshirt is not centered.
Very easy. Quick service. Although some styles were out of stock we were still able to find a satidfactory alternative.
Many shirts were out of stock in the sizes needed.
Very good service. I appreciated the product and the service
Excellent experience! The shirts were perfect and the timing for delivery was great. I would recommend this company for any sports items.
Excellent! The servcie from a mistake on a previous order makes me want to come back and continue my business with your company! Great customer service. Barbara Pucci
Company customer service was good; they corrected a shirt that did not come out right the first time. Thank you.
It was very Convenient and site was easy to use. I liked the different options for decals.
One of the four shirts that was ordered was printed wrong but besides that love the shirts
My experience was okay I wish I was able to chose my own shipping dates. Also I never received a shipping email to let me know if it shipped or anything of that sort.
Nice variety of fabric for t-shirts and I found the sizes I wanted.
I liked the choices of designs, but did not like that there were no colors available for the t-shirt shown.
Quick turnaround and very happy with the items ordered
Awesome i loved the clothing and it was cheaper than other places
Variety of options was good. Haven't tried it on yet, but hope the sizing is on point.
Shirts were perfect. Easy to order and lots of different color choices. Would definitely order from here again!
The experience was simple and easy. My gear arrived within days and is a great quality!
Disappointed that a specific color wa not in stock.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members