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Prep Sportswear

4.1

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Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
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88,112 reviews

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Canada
2 reviews
0 helpful votes
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Looks great, and it arrived quickly. I only bought 1 hoodie, so the price was a little high (shipping), but it's a custom order, sonI get it.

Date of experience: May 30, 2022
New York
1 review
0 helpful votes
Follow Khamani G.
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My item came still faster than I expected but was a little bit expensive for the item plus shipping

Date of experience: May 30, 2022
North Carolina
1 review
0 helpful votes
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Simple and easy and got it very quick would order again

Date of experience: May 30, 2022
North Carolina
1 review
0 helpful votes
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Good product & fast delivery..
May 30, 2022

Good product & fast delivery. Pleasantly surprised

Date of experience: May 30, 2022
Delaware
1 review
0 helpful votes
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Item was ordered as a gift and they loved it! Will be ordering again.

Date of experience: May 30, 2022
Michigan
1 review
0 helpful votes
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Easy, timely customer service, quick enough delivery

Date of experience: May 30, 2022
Colorado
1 review
0 helpful votes
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Shipped in a timely manner, but I only wish I could see an estimate of when it would arrive. Other than that, I love my sweatshirt and crewneck! They turned out even better than I expected!

Date of experience: May 29, 2022
Georgia
1 review
0 helpful votes
Follow Destiny H.
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It look so nice thank you and the shirt came out very nice

Date of experience: May 29, 2022
Texas
1 review
0 helpful votes
Follow Lorie S.
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It actually arrived just in time for our event
Products were good quality

Date of experience: May 29, 2022
Ohio
1 review
0 helpful votes
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Love it thank you
May 30, 2022

Love it thank you. Keep up the great work and fast delivery

Date of experience: May 29, 2022
Tennessee
1 review
0 helpful votes
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Website was clunky and not straightforward with the options available.

Date of experience: May 29, 2022
Canada
1 review
0 helpful votes
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Would very much like if you listed the price in Canadian dollars if delivering to a Canadian customer. Shipping was $48 from the US. I did not need it sent express, as regular mail would be fine, but I was not given that option.

Date of experience: May 29, 2022
Texas
1 review
0 helpful votes
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Quick service!
May 29, 2022

Quick service! Hat was what the picture indicated. Very satisfied!

Date of experience: May 29, 2022
Washington
1 review
0 helpful votes
Follow Kenneth P.
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Smooth and organized system with great quality in its products.

Date of experience: May 29, 2022
California
1 review
0 helpful votes
Follow William P.
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Excellent from the order to the delivery, would order again

Date of experience: May 29, 2022
North Carolina
1 review
0 helpful votes
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Easy, Great selection
May 29, 2022

Easy, Great selection. Quick shipment. Thank you so much.

Date of experience: May 29, 2022
Georgia
1 review
0 helpful votes
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Smooth overall experience ordering and receiving out college gear.

Date of experience: May 29, 2022
Missouri
1 review
0 helpful votes
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Very good material and came as expected, size fits very nicely

Date of experience: May 28, 2022
Hawaii
2 reviews
0 helpful votes
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It was okay
June 28, 2022

It was okay. The pricing was fair. Lots of selection to choose from

Date of experience: May 28, 2022
Florida
1 review
0 helpful votes
Follow Madge Z.
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Ordered several tee shirts for my grandson. One had a big stain on the front!

Date of experience: May 28, 2022

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30
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