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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Received my order in less than a week. It was exactly as I specified in the order! I would purchase products from this site again.
Quick delivery, good customer service, web site was accurate.
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There was good shipping time, and the product is great quality.
I liked being able to pick the color shirt and logo, I wish the description was better. For the high price, I thought the logo would have been embroidered, not just a screenprint.
The sweater was great quality and the shipping was fast
Always nice quality products and fast delivery. Thank you!
Good experience. It takes a while for them to make it.
It was good but the website was a little glitchy and sometimes hard to navigate
Ordered a custom shirt for medical school and it was exactly what I asked for when it showed up
Well made and looks very good. I was glad to find a site which made cloths with my school name and symbol.
Excellent product, first rate craftmanship, would order again in the future
Website not user friendly. After choosing a shirt, I changed my mind and had a hard time to get back to the screen to change my order and the try to find the shirt I wanted. It was a little frustrating.
Easy to shop, good quality shirt, would shop there again
My order was WRONG! Timing was a huge factor. No number to speak with a live agent!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members