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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I ordered an extra large and it seemed to run a bit small to size. For the price I expected a better quality of material.
The order was delivered on time, and was in great condition.
I liked my stuff, but the t-shirt was a bit tight and scratchy. I prefer material that is softer and stretchier. I probably won't order more t-shirts. I really liked the hoodies.
The orange I asked for on my shirts were more red. I was disappointed.
Got my first sweatshirt and for custom it was fairly quick and seems to be of high quality.
It was good wish the shipping was a little faster but still great product our graduate love it
Shipping was high. The sweatshirt ran smaller than I was expecting.
Received product fast but product was expensive and one of the hoodies did not look like I thought it would. I could not see in the photograph online that it said "Greater Sudbury"
Very easy and simple to use. Product arrived on time as requested.
Experience was fine from beginning to end. No hassles, sent notices when to expect and when it was delivered
Really high-quality sweatshirt. I used it in a music video. Love it.
Great experience! I chose color and logo so I could get what I want. Thank-you.
There are no returns and the sizing is way off. I ordered a small but it looks more like a child's medium. High price for a poor fit.
Prices are high and shipping to longer than other sites
Bought a women's' cut shirt. On the page, it recommended that customers consider sizing up, which I did knowing that modern women's cut are often very tight. But, it's too big.:-/
A great shopping experience, a quality product, and a timely turnaround.
It was so easy to place an order. What a great experience shopping on your website!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members