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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Was a gift for my dad. He loved it, fit perfectly.
Everything went well. In the initial order, I would have liked an estimate on arrival date, but it came quickly with no issues.
Good good service I got it thank you so much yea I got it
Easy to order, fast delivery. Would use again in the future.
Came in time for my high school reunion and looked great. Good quality hat and stitching.
Good check out was easy and my order came quickly and I was happy with the quality of merchandise.
Very well organized, makes it a breeze to navigate!
No issues incurred while placing or receiving the item
This is my 4th order from Prep Sportswear and have been happy with all items.
Package not delivered and no one reached out to us to explain what happened.
First order had an issue, but was reconciled by customer service. Second order was perfect!
First-order the sweatshirts were of terrible quality and the color was off.
Great site, especially for smaller colleges. Would like the ability to customize the designs or have a larger variety to choose from.
Quality was great. Much whiter than expected from looking at the pictures though.
Site easy to use. Order communication timely and order received in just a few days. Would use this site again
I loved all the options, and I like the sweatshirts I ordered. However, I feel that the items do run small, so I would encourage people to size up. Three of my items had the sewn letters, and the downside of this was that when washed, the backing peeled off and made a mess of the laundry and as well as covering the sweatshirts themselves. I had to re-wash and take a lint brush to them to get it all off.
Great! Everything went smoothly from the ordering to the delivery.
Excellent shirts…love them! Ordered 3 t shirts and 2 sweatshirts and completely satisfied.
Great follow up on delivery. Contacted Me about a mis delivery and got my shirt delivered to my mom.
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From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members