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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Overall experience was Great. Just not when it comes to returning something that doesn't fit.
The shirts I ordered were very poor quality, already coming apart at the seams. They were also extremely small.
Price is too high. Bought one as a gift as we are not local. It would be $15 cheaper if buying on campus. Didn't feel it's fair.
Looks good but the polo shirt has bleach spots on it
GreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreat
The product is quality and customer service is great Thank You
So far you took my money and i have nothing will see
I order often the shirts are quality and so many designs to choose from.
Easy, shipment arrived in a timely manner, good quality
Just wish there was a little more variety in men's shorts
Awesome experience love that they have all the great clothing and sweatshirts especially from my school thank you so much A+ Press
My first order. Very excited. Quality was great & my daughter absolutely loved the sweatshirt!
The shirt and caps are quality and fit great according to sizing guidlines. We are excited to wear them to games!
Easy to order. Would like to see more sale items for women
Easy and customizable. I loved they had the local school represented. Perfect for coaches that want more options.
Ordering was easy, product delivered within a week
The shirts are good quality, nice. My problem with it is that very soon after I place the order. Thst credit card was compromised. Someone tried to charge $1300 on my account which is a credit card I rarely use, never take out of the house, only use for online purchases. I did report it but the only answer I got was "no way it could be us."'yes, I think very likely could be.
Once an item was in my cart I had difficulty going back to where I started to look at additional items. I had to use my back arrow to navigate back to the school items I was looking at or else it would take me out of the school sportswear and to a company landing page where I would have to start over. Other than that it was a smooth shopping experience.
Good styles at a reasonable price. Quick delivery too!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members