Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Prep Sportswear

Prep Sportswear

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Prep Sportswear?
grey stargrey stargrey stargrey stargrey star

Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
This company does not typically respond to reviews

Instant Feedback

88,112 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Joe I.
Unfollow Joe I.
Share Review
Report Review

Took very long, a few weeks, to finally receive the T shirt, and the synthetic material was very, very thin (semi-transparent). It was especially disappointing for having spent $50. Will not re-order or recommend.

Date of experience: November 23, 2022
New Jersey
1 review
0 helpful votes
Follow Luz V.
Unfollow Luz V.
Share Review
Report Review

The fit is nice the material is nice and the logo is well done.

Date of experience: November 23, 2022
Ohio
1 review
0 helpful votes
Follow Linda E.
Unfollow Linda E.
Share Review
Report Review

It was very easy to order and my order was just as I expected

Date of experience: November 23, 2022
New York
2 reviews
0 helpful votes
Follow Nancy F.
Unfollow Nancy F.
Share Review
Report Review

Easy to order and the final product is comfortable and looks great.

Date of experience: November 23, 2022
California
1 review
0 helpful votes
Follow Richard X.
Unfollow Richard X.
Share Review
Report Review

Not much response to email but merchandise is excellent

Date of experience: November 23, 2022
New York
1 review
0 helpful votes
Follow Renee F.
Unfollow Renee F.
Share Review
Report Review

Great selection
December 23, 2022
Updated review

Great selection. I like all of the options to personalize items. However, the shipping price is too high. When I received the item, I expected a higher quality material considering the price.

Date of experience: November 23, 2022

Great selection
October 22, 2022
Previous review

Great selection. I like all of the options to personalize items. However, the shipping price is too high.

Date of experience: October 22, 2022
North Carolina
1 review
0 helpful votes
Follow Jayme Z.
Unfollow Jayme Z.
Share Review
Report Review

Very good!
November 23, 2022
Updated review

Very good! However shipping is slow. I love Cheyney! So it was worth the wait. Great quality!

Date of experience: November 23, 2022

Very good!
September 28, 2022
Previous review

Very good!

Date of experience: September 28, 2022
Massachusetts
1 review
0 helpful votes
Follow Elizabeth R.
Unfollow Elizabeth R.
Share Review
Report Review

A resident at the facility I work at wanted a melrose high sweatshirt (she went there) and I decided to get it for her for Xmas, very easy to order, thank you

Date of experience: November 23, 2022
Nebraska
1 review
0 helpful votes
Follow Ricky D.
Unfollow Ricky D.
Share Review
Report Review

T-shirt x-large fits great, hooded sweatshirt x-large next time I would order a xx not your fault still fits ok just a little tight.

Date of experience: November 23, 2022
New York
1 review
0 helpful votes
Follow Sherry H.
Unfollow Sherry H.
Share Review
Report Review

It took longer than expected to receive the item. The look of the shirt and the fit is satisfactory, however, the quality of the shirt was not as expected.

Date of experience: November 23, 2022
Louisiana
1 review
0 helpful votes
Follow Linda T.
Unfollow Linda T.
Share Review
Report Review

Did not like my order it was not what I expected the shirt is of poor quality

Date of experience: November 22, 2022
Michigan
1 review
0 helpful votes
Follow Pamela Y.
Unfollow Pamela Y.
Share Review
Report Review

So far this has been really easy
November 23, 2022

So far this has been really easy. I bought it for my guy who attended the college that I ordered and He loved it. Thank You so much

Date of experience: November 22, 2022
California
1 review
0 helpful votes
Follow Diana V.
Unfollow Diana V.
Share Review
Report Review

Easy order, fast prep & shipping
November 23, 2022

Easy order, fast prep & shipping. Quality sweatshirt. My daughter was so pleased!

Date of experience: November 22, 2022
Michigan
1 review
0 helpful votes
Follow Candace V.
Unfollow Candace V.
Share Review
Report Review

Easy shopping
November 23, 2022

Easy shopping. Lots of choices. Very pleased.
Will use this site again.

Date of experience: November 22, 2022
Missouri
1 review
0 helpful votes
Follow Anne J.
Unfollow Anne J.
Share Review
Report Review

So many great designs to choose from & very easy to navigate the site!

Date of experience: November 22, 2022
Texas
1 review
0 helpful votes
Follow Louis I.
Unfollow Louis I.
Share Review
Report Review

I was thrilled to find someplace that carried our school merchandise as the booster association had only produced a limited supply and didn't have the sizes or options I was looking for.

Date of experience: November 22, 2022
Canada
1 review
0 helpful votes
Follow Brody I.
Unfollow Brody I.
Share Review
Report Review

Quick and easy
November 23, 2022

Quick and easy. Great selection. Quick delivery. Hassle free.

Date of experience: November 22, 2022
Virginia
1 review
0 helpful votes
Follow Zaniyah X.
Unfollow Zaniyah X.
Share Review
Report Review

My shirt came perfectly, It was made nicely & I have gotta compliments from my school for school spirit! Thank you so much! I recommend.!

Date of experience: November 22, 2022
Pennsylvania
1 review
0 helpful votes
Follow Michelle T.
Unfollow Michelle T.
Share Review
Report Review

They didn't take my order down right
December 23, 2022

They didn't take my order down right. My shirts all say that I am a high school mom which isn't the case.

Date of experience: November 22, 2022
South Carolina
1 review
0 helpful votes
Follow Rita X.
Unfollow Rita X.
Share Review
Report Review

My experience was not worth me ordering anything else
December 23, 2022
Updated review

My experience was not worth me ordering anything else.

Date of experience: November 22, 2022

Great selection
September 23, 2022
Previous review

Great selection

Date of experience: September 23, 2022

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30
See all photos