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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I am really pleased with the shirt I ordered. It was just what I wanted.
Came just as fast as any store you grew up ordering from
Easy to design and shirts looked great. Good quality!
Great quality but a little pricey- 50$ for a pair of sweats is a little high
Delivery from order date bit slow could improve on
Oh let me say the quality is great and it fit perfect. I can't wait to order a T-shirt next..
Thanks for the fast delivery of a quality sweatshirt!
Great experience! I was happy to be able to order personalized spirit items to support my kids, options not available through his campus. I loved my shirt and sweatshirt!
Amazing quality
Absolutely wonderful.
I am well satisfied
Excellent fabric quality
I wasn't aware that I would be charged $30 duty after I already paid an astronomical amount for shipping and the quality of the sweaters is extremely poor. I would not recommend this to anyone else at our school or others.
Very happy with the garment, personalization, and very timely delivery.
The hat is good material, simple design with no quality issues.
The printing on my shirt was not done correctly, I sent an image in my last message.
Easy and quickly navigatable Only issue is that majority of my team could not order their customized items because the sizes available were only XS or XXL.
I contacted about changing a size and did not get any response.
It was very good I would order again also keep up the great work
Shipping time was slower than indicated on website but products were good quality
Great experience. Arrived on time will definitely buy from y'all again.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members