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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Great sweatshirt. Excellent service. Fast shipping!
Great, order was easy to place and quick shipping. Will definitely order again
Second time ordering in a month to try and get the right size. First time I ordered a youth large but it fit more like a medium. Tried a different design, shipping took long and it was even smaller! Supposed to be a youth large for my 11 year old and it looked like something a 6 year old would wear. Very disappointed and wont be shopping here again.
Order delivered quickly and we were very happy with the product.
Awesome service and quality products! Everything on my order came in one box in excellent condition. Would highly recommend Prep Sportswear.
Great service and fast delivery. Thanks. Will use again.
The website had more options than I ever expected when I started looking, including adding a name on the back. The hoodie I got is perfect: it's loose fitting, has nice, bright colors, and is super warm and cozy for the cold nights! It also arrived faster than I expected. Overall I would definitely order from here again.
It was great but would recommend going a size up on orders!
I sincerely appreciate everyone's assistance in replacement of my order when sizing was bigger than expected. Thank You
Good products and fast service - would order from here again
Good though I had to pay for shipping. If prefer it if they charged more for the items then gave me free shipping.
It was a great experience! Received exactly what I needed.
The sweatshirt that I ordered for my adult self fits my 9 year old. It is the smallest thing I've ever seen.
We are really happy with the product. One order took longer than expected to arrive but it did come finally and it is perfect.
Great quality sweatshirt. I love that I was able to order my Grandson's school, even if it is far away from me.
I reached out to customer service and received no response
Great website with lots of choices. Especially love the fact that you can customize items the way you would like. However I was pretty disappointed with the quality of the sweater that I purchased especially for the price I paid I can't imagine it not being on sale and paying way more for the quality of the material. Wish this wasn't the case.
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We placed a large order of tshirts. Everything came fairly quickly and looked great
This shopping experience was quick and easy. Hassle free.items are not no way close to being true to size, I'm so disappointed that money went down the drain. Big kid Xl looks like a small size 8.
I will never come back and shop again.
This shopping experience was quick and easy. Hassle free.
I will come back and shop again.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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