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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Thankful for your services. I am pleased to be able to represent my Sons team! Hoodies came out perfect. I am more than pleased with your services provided. I will be using your company again in the near future. Thank you very much!
Very happy,would recommend to anyone that ask me about this site
Easy to use site but would prefer having PayPal as an option
Great options and ability to see how the options look!
I had a satisfactory shopping experience. The site is very user-friendly.
Great selections……………………………//////……………………………………………………………………
Pretty good web page, shopping experience was smooth and problem free
The website worked well overall, lots of choice in size and colour. I purchased apparel with the name of a small University - can't buy it in regular retail stores. My only complaint is the cost of the shipping - higher than other sites for the same things.
Good deal great price fast delivery will use site again
Easy web site to use! Love the products! Great fit!
The hat I received was nothing like the hat in the picture it was very poor quality not the same hat what so ever
I was very disappointed
Easy to choose the design and size. I'm excited to show off my alma mater.
Easy to navigate easy ordering quick delivery very satisfied with quality
Simple and easy. Great selection of apparel. Fast delivery
Simple and great variety for my daughters school and the discount was good. So I liked it and got the shirt
So easy to shop. Buying gifts for hubby wish you had cups etc
Second time ordering from this site! Easy, Quick delivery and efficient
Easy, great choices, great colors.easy to navigate.
Everything is customizable, they might not have the year you want.(I just customized it to the colors and logo of my team, not the current year)But the logo and colors, says it all! VERY good quality Takes about 7-9 days to receive depending on how much business they are receiving. I promise you this is a legit business! For worry warts like me (buying stuff on random websites)
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

