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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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The Jersey Baseball shirt and cap that I ordered are both great; comforable and the designs had clean edges and clear colors. Referred a friend to their site as well.
Wonderful job and great service from folks at sportswear
Good quality and very comfortable. The letters came out to look good.
I should have ordered a size up as they are a bit tight, but its my fault for not paying attention
It was exactly what I was looking for. The price was great. IT came quickly.
The Jerzeee hoodies are real quality and the short sleeve tee had trouble with the long sleeve shirt it shrunk pretty bad
After receiving my shirt, I had to reach out to customer service as, even though I ordered a size larger then I needed it did not fit and your return policy starts are sales are final. They were able to help me excharge for a larger size, which should be here any day.
I feel that you should include bust sizes on the shirts as that would be very helpful.
I expected more from a Russel Athletic brand but the collar on the T-shirt was stretched so large that looks terrible. I have to wear another T-shirt underneath it to make it look halfway normal.
Customer service is exceptional- I would buy again! Thank you!
Very easy to use and order from. I really appreciate the preview feature with the name on the back.
I felt like the hat structure was not as advertised
Love the sparkle letters on my sweatshirt. On my hoodie, the design wasn't heat pressed 100% to the fabric. There is a bubble and a kink/bump. I'm not happy with it.
Easy online. I was able to pick from the many choices and make a selection quick.
The ordered items are perfect! I am so happy with the quality of the sweatshirts.
I was able to get exactly what I was looking for, the custom options were amazing!
Easy to navigate, and plenty of selections, I got to pick the college, the color and the embroidery.
It was great! She loved everything and it was great quality! Thank you!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members