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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Very good product and delivered in a timely manner
Great quality and lots of school brand apparel to choose from!
Thanks you for the delivery and for the item. Item can as described.
It was good. Thank you for making my College Shirt the way I wanted it.
This is the second time I have ordered shirts from you and they were all to small. Im a teacher at the school its sad that I have spent so much and the shirts are small for the sizing. Last time I was told to email and they would send me new shirts. I sent email. It never happened. Months later I decided to try one more time. No luck. Sadly I give up.
Had what I wanted! Pricing was reasonable as was the shipping time.
Fast deal faster delivery will definitely get another order ready real soon keep up the great work.
Many choices-good quality prompt service for made to order items
Great service
This is a gift so further comments are not available yet
Thanks
The process of ordering was good. Not knowing the status of the order placed is not the best practice. Unfortunately, the sizing is not accurate; the product is too small for me to wear.
A+ transaction. I had been looking for a t-shirt from my childhood Elementary school and sound exactly what I needed. Thanks!
I wanted to go to a physical store here in moorhead to get these things but was told the store has not been opened yet and that I can only purchase online. Please make things easier for moorhead residents. My kids need these items in two days and I am not sure they will arrive before then.
Update:
Experience was good. Though items did not arrive on time for the event because I ordered late. I expected to buy from a physical store. Thanks.
Great order experience and the spirit wear is high quality.
Happy to find Auntie gear to support my Nephew! And the color was a perfect match
Received very nice sweaters and hats. High quality. Products came quickly.
Great turnaround. Product well made and comfortable. Kids are very happy. Thank you!
Very good from start to getting my order, product was everything I had hoped for will order again
Great quality, fast service! Looks exactly as described. Thank you
It was easy and communication was sufficient. Item was what was expected. Very satisfied
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members