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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Shipping is expensive and doesn't include an ETA. Item size ran small. Printing quality is terrible - ink is thick and rubber. Stuck together and peeled off after first wash.
Shipping is expensive and doesn't include an ETA
I ordered a polo shirt and the delivery was quicker than I expected. The shirt is a great fit and the quality is very nice.
Order was processed quickly given it had customizations and shipped to make it just in time for the nCAA D3 tournaments - so happy it
Made it in time!
Easy and affordable
A lot of cool designs to choose from
The shipping was decently fast
Okay. Nothing major either way. Delivery service was fast. Seems to take longer than norm to make/print the product
Everything was quick the only bad thing was runs extremely I have bought same size from other brands and fits perfectly this one I order in 3xl and a 4xl and still fit tight.
Items were received in a timely manner and were exactly as described.
Hat came very fast. Was well pleased with it. Thank you!
Design was exactly as I expected. Fabric is well made. Delivery was fast.
Great experience, and received a day before ETA date allowing me to wear the shirt I ordered for the event I purchased it for!
Very easy website to use, orders didn't take forever to come in
Easy to order and arrives on time and in good shape
Love this company and their products! Always a quick and dependable service.
We have 5 granddaughters, one being in college and it is great to be able to come to one place and get tshirts to represent them!
Would like to use this store again. Good quality, and fast shipping.
1. Picked a tee shirt for the new school where my granddaughter was accepted.
2. Picked a size.
3. Furnished my credit card information.
4. Received a phone call from her thanking me.
5. Everyone is happy!
Order arrived sooner than expected. Like the quality of product
I love my top and it came perfect timing! We have college gear days at school and the top was perfect for our advertising (sharing) where I went.
I have wanted to buy sportswear from my husband's family's hometown school for YEARS and I have finally been able to buy them! We live in California, but his family is from Alabama and you carry his family's high school athletic wear (Brooks High School in Killen Alabama). Thank you SO much! :)
I received my order within 8days however it was too small & the color or design wasn't as pictured. I ordered the women's jersey size L in black with my son's name & number on the back & it was polyester material with black/grey stripes. If it it fit would've been super cute but it was not the same as pictured online. The representative I chatted with online regarding return/replacement promptly processed my request without hesitation. I'm 5'1 185lbs busty & the Large did not fit so he replaced it with a 2XL at my request just in case the XL was too small due to the polyester material.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members