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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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I was happy with the ordering and delivery process but unhappy with the product. The writing on the sweatshirts is just an iron on. Will not last….actually afraid to wash it. Thought we were getting g an actual priory t like sold in the school stores.
Easy to order, great quality. Shipping was too expensive- not sure I'll order again due to this.
The website is user friendly, professional and informative. I highly recommend you to my colleagues.
Easy! Great options. Quick shipping. Product was just as pictured.
Easy ordering. Fast service. Merchandise perfect. Would definitely purchase again.
Took longer to receive than expected. And it doesn't fit well. But I guess I'm stuck with it.
I found a great selection of shirts to order for my grandson. I selected a dark gray with his school lettering on the front. He loved it. Also, I ordered a hat for my husband. He told me it was the best hat that he has ever had. Subsequently, I ordered a shirt for my granddaughter, we are eagerly awaiting its arrival.
The t-shirt is soft and fitted. The sweat shirt is soft.
My sweatshirt was very nice. Easy to order and quick service.
Very pleased with the quality of fabric and the printing I chose.
Thank you.
We have purchased 2 hoodies so far and we just ordered a third! My son gets so many compliments on his college sweatshirts! I love the unique logos for each school. The quality is great! The hoodies are very soft and warm, and they still look great after many machine washes. We are very pleased with all of our purchases and really happy that we found Prep Sportswear!
Great product. Out items arrived sooner than expected.
Easy shopping. A little expensive though. But had no choice
Not happy with the quality or fit. Shirts were thin and prints looked cheap. T-shirt was too small.
The sweatshirt was delivered on time, and the correct size and correct logo. It was everything I hoped for.
Process was great! Unfortunately, the sizes were small. I even measured to make sure but they are smaller than measured and I personalized the shorts as a gift! But the order process and shipping was great!
Easy to find what I was looking for. Lost of choices and styles
Had a printing issue and it was fixed and a replacement was sent asap. Thank you!
Easy ordering, great selections and logo varieties. Shirts came fast! The color was VERY saturated and rich! Great quality fabric, not too thin. Can't wait to wear them.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

