On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Pretty Great to work with. I had goofed on my order, and once I got the confirmation of the order and saw the mistake, did a quick chat and got it all corrected in a matter of a few minutes. Really great customer service to offer that. Shirts came in with good communication and I LOVE My shirt. I wore it a couple of days in a row... loved it. Good quality shirt and the fit was perfect.
Shiping and ordering all great. Do not love the quality of the shirt. Very thin.
I was very happy with the service and the shirt was just as I hoped it would be
Very quick turn around on order and quality product
Everything was good except the packaging! The string of one of the hoodies was wrapped in the end where the adhesive is to close the package. I used scissors to open the very end and I cut one of the strings on the hoodie. More care needs to go into the packaging to avoid this in the future.
Easy process. Good selection. I may buy more. But white/long sleeve tshirt seems pretty thin material. Probably good for Florida weather, though.
Placed the order and it was shipped on time, great service
The XL Blue Hoodie was damaged; however, my child had a track meet the week we received it so we kept it. Poor Quality! I will never order again.
Internet observation. Found item. Bought it. Received it.
It took a little longer than I expected but my wife was pleased.
It was easy to order and my item shipped quickly. Very pleased.
I would definitely order from this company again. Easy customization options, good variety, and delivery was fast.
All good, I love my products & the ordering process.
Great products, very good quality! Arrived very fast
Great! Very easy to navigate the site. A grid of the different design would be nicer than the horizontal scrolling. Took me a while to reveal the different design possibilities.
Good quality stuff. Easy to customize and order. Items delivered promptly
Had a small issue but your company made it right very quickly.
Liked the polo shirt. Very unique. My son is happy with the fit.
Very good experience. I wanted a nice gift for our college bound grandson and these tee shirts were perfect.
Don't really like writing reviews sorry. I ordered it and it came.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members