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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Hat was better than expected, delivered on time……………..
My order arrived quickly and they were good quality tops. Love the color and fit.
I used size chart for true to fit size
Good no Issues loved the sweatshirt I ordered thanks
Excellent merchandise very satisfied with my order
Fast service and good quality of sweatshirts. Well pleased
It was great was looking to just buy a shirt got 3 shirts customized can't wait to wear for my daughter graduation
Unfortunately...I ordered this for my grandson who will be attending Monmouth University in New Jersey in September...I did not realize that there were TWO Monmouth schools of higher learning. Is there a way to return this product for a refund so that I can purchase something from the school to which he will be going? Thanks...
Great options and customization ability, all sizes available
Rec'd rather quickly although I didn't know when it would come. Couldn't select a quicker delivery method.
I was really looking forward to the delivery of the apparel. When the two items arrived, however, one had a sewing defect in the armpit, and the other had a strange design/manufacturing quality that made it very unattractive. I'm actually a little disappointed.
The sweatshirt came quickly! Confirmation and tracking was provide via email. The sweatshirt is comfortable and good quality. No complaints!
Very nice and easy step by step directions thank you for your help
I ordered a few shirts and received them very quickly. They were nicely printed and got many compliments.
My only negative comment regarding my order would be the disappointment in how the items were folded for shipment. Unfortunately, each of the items were so wrinkled they had to be pressed prior to wearing.
Great service and quick delivery. Would recommend site to others
The product took to long to produce and delivery was late. I would not recommend the use of Prep Sportswear for purchase and delivery efficiency.
Great merch definitely will get more from them, fast delivery and great quality.
Well made t-shirt. And very quick delivery. Very satisfied.
Website is easy to use, lots of products available and quick shipping
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members