On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Shipping took a little longer but it came exactly when it said it was suppose to after they sent me a confirmation email. Material and stitching is great quality! Would definitely order from them again
We have ordered before. It's an easy site to use and lots of design options! Thank you!
Was very pleasantly surprised at the quality and stitching. Will definitely order more gear for the family! Go COS!
Love vintage! Fantastic! YEs, I have already recommended someone to you all!
Excellent company to do business with. Complete satisfied, thanks!
Good experience nice shirts and sweatshirts
Site easy to use
Website was pretty easy to navigate and my student liked the many choices that were available.
It was great easy to understand website. There aren't many sites for HBCU gear and I appreciate this site. Thank you.
My husband was very happy with his hat. He is very picky about his hats and loved the quality and fit of the hat. I bet he will be ordering more.
Need better tracking updates. Had a timeline to wear and didn't know when we would receive because of no updates.
The sweatshirt I ordered is perfect. Warm, cozy, fits great (used measurements to determine size). It did stain my white sheets red - highly highly recommend washing at least twice prior to wearing. Its my go-to home sweatshirt now, 16 years after graduation.
Great gear, smooth shipping. Overall I was very satisfied with my experience.
Hoodie was for my daughter. She code the design and everything came as she had hope. She loves her new hoodie!
I easily made the order. The shipping was good and received my order in perfect condition exactly what I ordered. All the T-shirts and sweatshirts are comfortable and of good quality.
I made an order signed up for the membership, but did not receive a coupon code or anything in the email.
Great, experience. The shirt was high quality. Will purchase again.
Just received my order …. Horrible what a disappointment. Sizes are off, its an iron on and tif it gets washed once it will peel off. Quality of the shirts are terrible. What a waste of money.
Easy and quick, I have purchase again already! The colors and mascot were a perfect match to school colors.
Great selection of products, nice quality and arrived very quickly.
Easy to navigate, and design. I would recommend this site to anyone. I also received my shirt in a timely manner!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members