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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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My experience was good. It was a timely delivery and easy process.
Product arrived quickly and is of good quality. I will be a return customer.
Very quick turn around time! The shirts/sweatshirt look very nice!
Wow! Where do I start? I've been getting my Lashes done with Nasi for a little over 3 now. She's excellent at her craft. Her work is clean, neat and simply amazing. She's quick and thorough at the same time. She's a godsend. I will not let anyone else touch my lashes.To her and her vibes are amazing.
We liked the customaizable apparel. It was printed in less than a week and only took 2-3 days to receive it once it shipped. Thank you!
Nothing wrong, order arrived as described. Product was what I expected
Very nice sweatshirt. Really like it, and received some nice compliments
Great design, easy to order and fast delivery. Will definitely order more!
Prices good taking advantage of 30% off. Not quite as great quality as some but reasonable price.
Thank you
Prices good taking advantage of 30% off. Thank you
The website was not the easiest to use. It took a longer amount of time to complete an online order. I signed up for the 30% off through my e-mail and also provided my phone number. I received a text message with a link I had to use for the 30% off. The website was tedious enough - I was not going to start over and use my phone
Prices are higher than expected and this is preventing me to place additional merchandise
Outstanding quality and great value with this item
The website overall was easy to use and find exactly what i wanted
Took a long time to arrive. Other than that, everything was good.
Great, loved the service and the product that was given to me
Very fast shipment for a custom order! Very pleased with the quality of our team shirts!
I was provided excellent service. Good quality shirt and exceptional detail on stitching. I didn't expect the arrival so soon.
This is my new go to place and I am informing all my friends and coworkers. My experience was all positive.
Great products, great delivery! Simple ordering process and happy with customization.
Always easy to order and my merchandise always arrives on time and in perfect condition.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

