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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Logo is completely on the side of the shorts ordered. Not even remotely centered.
It was great. I have already placed another order.
Editing isn't user friendly. Have to start items personalization completely over
I was disappointed in my purchase. The style of the stretch fit hat I bought was oddly shaped. The brim was too short while the cap was too tall. Not sure if it was mistake but it was not a standard hat. I can't say I would buy another.
Easy to order with whatever sport you want to support, quick delivery
I was very happy to order this. The item was exactly as described.
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DISCOUNT RECEIVED AS ADVERTISED. Quality products. Multiple design choices for various local school and college athletic support for desired communities / institutions.
Love the customization. Very timely delivery. Very impressed! 10/10
Easy to order and fast shipping. Great quality. I would order again.
Great and on time, everything was what was expected
Loved the product, received it quickly, but the box was open when it arrived. Luckily nothing was missing! This is the 2nd time this has happened with the post office. I think they are opening them and looking through boxes to see if it's anything they might want. Very unhappy about that!
Easy and straightforward, would not hesitate to purchase from your site again!
What I ordered was way to small.Can't even wear it.
Fast shipping. Quality merchandise. Pleased
Would order again.
Items were easy to order and we received even earlier than promised. My only complaint would be the cost of shipping. I felt it was quite high.
The experience was great up until the time I began to receive follow-up emails pestering me for ratings and comments
I had an issue shipping to an overseas address, the customer support contacted me quickly and sorted my issue. I just received my order and appreciate it!
No option for APO AE shipping address.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members