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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Easy, straight forward. Google took me straight to your site and the process was easy and painless.
Thank you
The t-shirts were perfect and the fit was correct. Delivered within one week of ordering. Great service.
I ordered the same size, medium, as I bought before, when I bought hoodies at Walgreens that were Prep Sportswear. The mediums I received are too small.
Need more women's clothing in large sizes. The large shirt I ordered I too small
Nice shirts and great variety and chooses of different styles and logos.
Very easy to navigate and order. Your product was exactly what I was looking for. Thank you
Sizes seemed a bit small but otherwise good experience.
I have always used Prep Sports to buy alumni apparel and have never had any problems ordering or receiving the requested items.
It has been very easy, fast, informative, and customer friendly.
It was a lot easier than I thought it would be. No pauses. No confusing steps. Everything was laid out very clearly. Thanks for the great convenience!
So happy to receive an early graduation present for a soon to be Burrr. I ordered a large, he wanted a medium so I am pleased, But I might have to purchase an extra large before the summers end. Because this 14 year old young man is growing and growing. Good grief Charlie Brown! Awaiting my next order. Thanks for your services.
Great options and easy to order, but the quality of printing and the logo is questionable. The print is on a sticker that is already peeling and I haven't even washed the t-shirts yet. I'm afraid the quality is not what I expected.
I am satisfied with your quick international transaction.
Great experience fast delivery. I purchased the items for a student athlete of ours who will be attending Texas state in the fall. The prices were good and overall experience was great.
Awesome merchandise, fast delivery. We are very satisfied with out purchases!
I love the t-shirt I ordered! The quality is excellent and it is beautifully printed. It was nice to be able to customize the t-shirt color and to have a choice of graphics to print. I'm very happy with my order!
Quick and great easy To make a purchase I would buy again, if the occasion arises where I need some thing like this
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Easy shopping experience, very fast shipping. Quality merchandise. Very pleased with this purchase
It was good. There used to be a much bigger selection of items, but that seems to have waned over the years, unfortunately.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

