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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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It's always been great. Service is fast and work has always been good.
Love this site! Always able to buy presents for family members
We we very happy with the service and quality. Delivery was fast. Shirt we purchased was exactly as shown.
Very easy to navigate and use. The site is very user friendly.
Great thank you so very much. Love my sweatshirt. Excited to wear it while teaching
Looks great, high quality, and fast delivery. Very pleased with process
I love the print it's great quality for the price, however there were a few loose strings on the hoodie I ordered.
I was with the fast delivery and quality of the product
Lots of designs to choose from. Would love if a dri fit tee was added to the selection.
Good selection, and product was good. I liked the selections available and how easy it was to order.
The shirts didn't fit but as a first time customer, I am supposed to get my shirt replaced & we gave the other shirt to our grandson. I can't wait to get my new shirt
Very worried about the sizing so won't know until I get the merchandise. Is there free shipping with a certain $$ amount?
Very prompt and exactly as ordered. Very good quality. Love the sparkle twill
Had a devil of a time trying to remove 1 item from my cart. Finally it worked and I was able to order. I was pleased with my order.
Had a devil of a time remove 1 item from my cart. Finally it worked.
Orders I have placed have been perfect and delivered pretty fast.
Fulfillment was fast and product was high quality. Good selection of products overall.
Nice shirts. High quality and decent price for high end embroidery.
The site was easy to navigate. I was able to customize my order.
The graphics on the tee was smaller than I expected with alot of negative space surrounding it. Also, the shirt itself was a let down bc it as boxy and not the length I expected.
Good team ware from my old schools delivered to my door --should keep old name and mascot after school changes name so alumni of old named school can still order
I also wanted my order delivered before 7/11 and you guys delivered. Thanks, I would recommend you to anyone. Thanks again.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members