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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Easy to order and quick receipt of items. Quality of items is great!
Easy to find everything I needed. It was affordable. The shipping was also fast as well.
My experience was excellent in each and every. It was easy and pleasant.
Price to deliver to Canada was higher than I expected. Wish I would have known that ahead of time
Shirts are very small and design is cheap vinyl or something applied. Kind of cheap for what they cost.
The time from order to receiving was very fast and the quality of the product was very good!y
Great printing and great looking shirts! Extremely satisfied!
This was a graduation present for a family friend - he loves it!
Good quality. Hat is exactly as described and was shipped with care
Great design and execution. Love my shirt. Thank you.
Shopping experience was very easy. Quick shipping and delivery and great product. Thank you!
Great quality and was shipped very quickly! 100% recommend!
Easy ordering, quick delivery and quality products.
Easy to Order, shipped on time and I have already worn the items. Love them! Similar to the actual t-shirt that I wore to practice in High School. Fun to have a physical reminder of my playing days.
Very easy shopping experience as always. The website has a lot of tee shirts, sweatshirts, hoodies, hats, shorts and sweatpants to choose from. The toughest part is deciding what to put on the front.
It is always easy doing business with Prep Sportswear. And I do a lot.
Love shopping at Prep Sportswear. I have 9 grandchildren playing sports at 3 different high schools so I have to keep up with wearing the right shirts and sweatshirts to the games. Best part, I can get it all at one place.
Very easy shopping and great assortments. I have bought from you many times. I appreciate your checking on this order for me. It arrived in time for Christmas.
Extremely easy to navigate the site, surprised to find vast selection of items for sale.
Awesome items delivered quickly. I especially appreciated the customer service support combining my orders.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

