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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Great options to swap graphics and mix up the content
The delivery costs to Canada are crazy expensive! I had to use a US Address to make it affordable.
No problem
Only problem is this survey that i Must Write 40 characters...annoying
We are very happy with our order. Thank you very much.
Great sweatshirt and Customer Service was outstanding. Than you!
Originally, I had said "Awesome" but, I imedialely sent 2 text messages asking to change the size to XL. Both messages were accepted and a "thank you for sending the message" and both messages were ignored and I received the wrong size. I tried to cancel the Large and order XL. This is second time. No more orders from me.
*Love the selection and the quality! Sizes are true!
I ordered a visor. It arrived on time and was exactly what I was looking for.
Great site y'all have here, very easy to use. You had many choices which gave me great options. Thanks!
Good, will know more if it comes quickly and is of quality material. But to order it was easy.
The size was way off, too small, but can't afford to buy a new one. That was disappointing
Many options for bright colors, not just the traditional school apparel. Clothing is not just pretty but also cool! Very quick service, I had my order delivered in 10 days.
Need more variety. It seems like there have been mostly the same styles for several years now, but maybe I'm wrong.
Fast shipping and item came as advertised! I would order from here again.
The hat does not look like what it did in picture on web site. The top of hat is much larger than pictured
Very good, yes sir, very good indeed….
Very good! VH
I'm happy with my purchase. It was a gift.the recipient is happy.
Great sales! Easy transaction! Merchandise delivered as advertised! Great!
Order was super easy and got tracking notifications the entire time
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members