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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Quality made hat, Tack & Twill lettering, fit great, reasonable price, very satisfied, and very easy to place order!
Everything was great I would order from this company again
Awesome quality, design and most importantly customer service! Thank you for checking in!
Although the quality was good, the sizing charts were off. We ordered several mediums based on that chart and they are all too small! So, now we are stuck with shirts that don't fit. I guess we will try to sell them to someone else.
The item was delivered in a reasonable time. The product is quite soft and is of good quality.
Received order quickly! Very pleased with the shirt & sweatshirts I ordered.
Nicely made. Why do I have to write a minimum of 40 words. I think it is up to the customer to write how much or how little or not even write anything! One has to fill this out in haven't order to move to the he next step just so you can control the outcome and force us to write something.
Excellent shirt. An approximate ship time would have been appreciated. Item was a birthday gift and took much longer to ship than I expected. I realize it was "custom" ( had the numbers 87 printed on it). But overall, family member loved it. Thank you.
Great selection for a private university! Good quality tee-shirts!
Everything was just like advertised. Very happy and will use again.
I love the products & color & different designs to choose from
It's convenient & I like the fashion choices
Very disappointed. Front emblem is on crooked. Expected better product.
Was good, a few more different designs would be nice.
It's ok, might like more design choices.
Quick and easy with lots of options. I was able to personalize to what I wanted exactly
My son loves the shirts. Feel and fit are perfect. No delivery problems. Will continue to order from them.
Ordered, paid and never received merchandise. Keep getting the runaround from the company. Order at your own risk!
I was easily able to find the hoodie that I was looking for. It was simple to find. It came quickly, and he loves it. I was also pleased with the quality of the sweatshirt.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members