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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I ordered 2 and 2 of the same shirts. I got 3 and 1. I bought them for twins. We don't need 3 of the same shirt.
Great service, fast shipping would order from again
It was super fast
Thank you
Loved it
Exactly what I wanted the school closed down but you guys had what I needed
The variety and costs at my fingertips and not having to go to the college and TRY to find something from a limited collection is nice. The hardest part is deciding which graphic to choose!
Options were edited without a problem
Choices selections
30% savings a plus
Very satisfied. It was delivered on time and in good condition. I will be ordering again and have recommended prep sportswear to several people.
Easy site to navigate! Had the design and style I was looking for in a shirt!
Easy to shop and navigate the site. Order arrived right on time. I have always had a great experience with Prep Sportswear.
Great Company with easy to follow instructions on how to order!
Ordering was relatively easy and product was delivered in a timely manner.
Simple and easy to order, but displeased the custom made shirt is just an iron on. Overpriced in my opinion.
Good, met my expectations. I was satisfied and pleased.
Fantastic order everything fit properly. Good selection of products. Will order more in the future.
I thought you had free shipping the overall cost was too much
User friendly and efficient. The website was easy to navigate and check out was easy.
I ordered a medium ladies shirt and it it fit like a small (I wear a small). You have a no return policy. So now I have a shirt I cant wear
Great
Easy to use website and prompt delivery
Thank you
Customer service sending a replacement hat for a damaged hat was done quickly and efficiently
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members