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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Easy and quick to use! Solid customization options and visuals
My items both were perfect, colors were perfect, material was high quality.
Thank you I will be ordering again take care product is made very well
The shirt I received started to have pilling right away. Not too happy about it.
I inadvertently clicked on Large for the size of my shorts and sweatpants, when I need Medium. I contacted your company about returning these and getting the right size, but I was told that wasn`t possible. So now I`m stuck with clothes that I can`t use. I understand, I guess, about your no-return policy. But these are expensive and I have a lot of money just sitting here now. I`m very disappointed.
It was easy to view, select and then order the items I wanted. I really appreciate being able to get sportswear that reflects where I went to school. I wish I could have customized the print on the clothing a bit, but that`s alright.
Great way to support your student athlete. Our first game is August 31, and I'll be dressed in school colors and ready to go!
I am disappointed with the quality of the product I received.
It was good but I actually ordered the wrong hat. I really wanted a low profile but got a regular (or whatever it might be called.) Looks like the one I want doesn't come in low profile:-(
I placed my order and it was delivered fast and the quality of my items were excellent. I have been ordering from these stite for a couple of years now and I will continue to do so
You had it in stock, it's quality sportswear and delivery was quick, reasonably priced too.
Wow, well made, very comfortable I will purchase more products in the future.
I Ordered a volleyball sweatshirt and it came quickly and did not disappoint!
Simple, quick and prompt. The t-shirt is for an incoming Freshman and he's excited to show up to school looking the part!
Very disappointed with the shirt. I was expecting more of a jersey rather than a tee shirt.
My experience was good. Timely & efficient shopping and delivery. Was delivered in a normal capacity. Good quality sweatshirt.
Very easy to order. Great experience definitely will be ordering again.
Generally good -;I was disappointed I could not get this 3X shirt in Heather Gray - that was my preference. I wanted to get a t-shirt reminding me of my high school / home town.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

