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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Quick shipping and protective packaging, product as described and good fit.
The shirts were great overall, however, it said they were pre-shrunk but when I washed them they still shrunk some.
Great, I found what I was looking for. I have been looking far and wide for a certain cap. Found what exactly what I was looking for.
I received my product quickly and efficiently, however the quality of the ironed application on the t shirts were poor. The ironed logo was pulling from the shirt.
I'm happy with my order and was delivered pretty quickly. Thank you!
It was a great experience and I enjoyed the quality.
I wish there was more of a color selection (neon colors) and I wish you could change the font/outline colors.
Many options to choose from! Kinda expensive but not too bad. Order came pretty fast.
I ordered two shirts in XL and one shirt was clearly much bigger than the other so unfortunately I cannot utilize it.
The material of the shirt was very thin. The quality was poor.
It was good but the sizes are definitely run smaller than normal.
It was great. I found what I wanted for shirts and cost wasn't too much.
Delivery was fast, and product was perfect, thank you.
Entered email for 30% off only to be prompted to enter mobile phone for texts, which I did not.
Clothes were way too small. Daughter can't wear.
Entered email for 30% off only to be prompted to enter mobile phone for texts, which I did not.
I have ordered from Prep Sportswear for the last 3 years. My son loves the shirts and super-fast shipping!
Fast & easy! My PQC shirt arrived just in time for an event. The quality of the material was top-notch and very soft.
Great - It was good
I accidently put the wrong zip code the first time I placed the order. It was easy to cancel it.
I was nervous though so I sent a message through the chat and they answered me immediately telling me it was cancelled and when to place the order again.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

