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Prep Sportswear

4.1

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Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
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Massachusetts
1 review
0 helpful votes
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Quick shipping and protective packaging, product as described and good fit.

Date of experience: August 4, 2023
Tennessee
1 review
0 helpful votes
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The shirts were great overall, however, it said they were pre-shrunk but when I washed them they still shrunk some.

Date of experience: August 4, 2023
New York
1 review
0 helpful votes
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Great
August 4, 2023

Great. Easy to use the website and the merchandise arrived quickly.

Date of experience: August 4, 2023
Arizona
1 review
0 helpful votes
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Great, I found what I was looking for. I have been looking far and wide for a certain cap. Found what exactly what I was looking for.

Date of experience: August 3, 2023
California
1 review
0 helpful votes
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My husband loved the gift of a t shirt from Drake High School Pirates. Thank you.

Date of experience: August 3, 2023
Pennsylvania
1 review
0 helpful votes
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I received my product quickly and efficiently, however the quality of the ironed application on the t shirts were poor. The ironed logo was pulling from the shirt.

Date of experience: August 3, 2023
Kentucky
1 review
0 helpful votes
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I'm happy with my order and was delivered pretty quickly. Thank you!

Date of experience: August 3, 2023
District of Columbia
1 review
0 helpful votes
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It was a great experience and I enjoyed the quality.

Date of experience: August 3, 2023
Iowa
1 review
0 helpful votes
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I wish there was more of a color selection (neon colors) and I wish you could change the font/outline colors.

Date of experience: August 2, 2023
Michigan
1 review
0 helpful votes
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Many options to choose from!
August 2, 2023

Many options to choose from! Kinda expensive but not too bad. Order came pretty fast.

Date of experience: August 2, 2023
Illinois
2 reviews
0 helpful votes
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I ordered two shirts in XL and one shirt was clearly much bigger than the other so unfortunately I cannot utilize it.

Date of experience: August 1, 2023
Maryland
1 review
0 helpful votes
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The material of the shirt was very thin. The quality was poor.

Date of experience: August 1, 2023
Alabama
1 review
0 helpful votes
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It was good but the sizes are definitely run smaller than normal.

Date of experience: August 1, 2023
New York
1 review
0 helpful votes
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It was great
August 1, 2023

It was great. I found what I wanted for shirts and cost wasn't too much.

Date of experience: August 1, 2023
Illinois
1 review
0 helpful votes
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Delivery was fast, and product was perfect, thank you.

Date of experience: July 31, 2023
Texas
1 review
0 helpful votes
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The order process was easy and my order was delivered promptly

Date of experience: July 31, 2023
Louisiana
1 review
0 helpful votes
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Entered email for 30% off only to be prompted to enter...
August 30, 2023
Updated review

Entered email for 30% off only to be prompted to enter mobile phone for texts, which I did not.
Clothes were way too small. Daughter can't wear.

Date of experience: July 31, 2023

Entered email for 30% off only to be prompted to enter...
July 10, 2023
Previous review

Entered email for 30% off only to be prompted to enter mobile phone for texts, which I did not.

Date of experience: July 10, 2023
Tennessee
1 review
0 helpful votes
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I have ordered from Prep Sportswear for the last 3 years. My son loves the shirts and super-fast shipping!

Date of experience: July 31, 2023
Texas
1 review
0 helpful votes
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Fast & easy!
July 31, 2023

Fast & easy! My PQC shirt arrived just in time for an event. The quality of the material was top-notch and very soft.

Date of experience: July 31, 2023
Georgia
1 review
0 helpful votes
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Great
July 31, 2023

Great - It was good
I accidently put the wrong zip code the first time I placed the order. It was easy to cancel it.
I was nervous though so I sent a message through the chat and they answered me immediately telling me it was cancelled and when to place the order again.

Date of experience: July 31, 2023

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30
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