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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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The green was a bit lighter then anticipated but it was fine
Quick service, easy ordering process, quality material.
The only thing I don't like about your product is that it tends to fade very quickly
Ordering what we wanted was easy …plenty of choices and great pricing.
Easy, efficient ordering of great spiritwear. The hoodies for my kids are soft and made of great quality.
The pictures were great. I could tell what I was ordering.
Arrived in a timely manner. Quality is excellent.
My son loved the shirt. Wish the prices were better.
Great experience, fast delivery, easy site to navigate! A lot of merchandise to choose from and beyond pleased with final product!
Easy online order experience. Quick delivery and the shirt fits great.
I wish the shirts were silk screens instead of iron on decals l
And not the quality I was hoping on some of my products.
If shipping is quick then I'll do business with you again
The shirts themselves are very nice and good quality. Unfortunately I bought 2 different styles to see which one would be best, and then found out I couldn't return the one I didn't want. I did not realize there was a no return policy on this item. For the most part when shopping on line I frequently different sizes just for the reason stated above and never had a problem.
So, be sure you understand this when ordering.
The website was easy to use. Shipping was fast and the sweatshirt was good quality.
It was fast! And I was excited when I got it! This is my fav site to shop at
The quality of the shirt was awesome. Received the order very quickly.
Overall good but some aspect on personalization are confusing on the site
Had an issue with shipping address. My Fault but the customer service was great an got us the merchandise.
Three items arrived on time. They fit well (XL). The cotton material seems substantial for 2-4 yrs of use.
Overall, good experience. I would recommend Prep.
Always have the shirts we need with really cool designs.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members