On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Loved the amount of selection and the speed of delivery!
Excellent product and my daughter and I both love to wear! Comfortable, cozy and well made. Fast shipping. Thanks!
Product was accurately described. Quality item. Customized as specified. Will order again.
Easy and great! I would shop again at Prep Sportswear.
My experience was good but I notice the color of wasn't the same on my shirts I was a little disappointed with that.
Excellent service so far only ordered three times.
Second time ordering so far very good
Easy ordering process but we ordered an adult large and it feels more like a youth large.
I really enjoy this product. I wear it everyday and it is very soft and comfortable. Thank you
Website was easy to navigate and the merchandise was reasonably priced.
Good service and easy online system. Order was received in a timely manner and in perfect condition.
Good service and easy online system.
Easy to navigate site. Quick turn around. The quality of printing is superior. The quality of the shirts are top notch. I highly recommend Prep Sportswear for your school spirit.
Excellent experience, no problems. Items ordered are great
Excellent customer friendly. Everything received. No problem with delivery and items.
My sweatshirt was better than I expected! I will place another order in the future!
Fit amazing thank you for shipping it and thank you for feedback.
I have had a good experience with prep sports wear a little pricey for the quality, my opinion but over all not bad.
A little pricey. Also the name on the back was to high so you can only see it when hood is up. Disappointed for the price.
Super easy to order; delivery fast and items were perfect. Exactly as described.
Nice product, and fast shipping would buy from again!
Quality product. Unfortunately, product was way too big, even tho ordered in my son's usual size.
The shirts came back great! But, I should have been given 30% off on both orders and I was only given 30% off on the 2nd order. I didn't want to go through the hassle of talking to someone about it or trying to find someone to help me. But because it happened on my 1st order, this is why I gave 4 stars!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members