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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Nice design, but very expensive, especially for a 100% Polyester garment.
I didn't expect the shirt to fit small. My mom wears a 2x and I ordered her a 2x. She can still wear it but it's very snug and is women's cut. It's a high quality material though and she was happy with the personalization.
The ordering process was very simple. However, the sizes run a little large. I would order down a size next time.
Easy to order online, quick delivery of products. The product is exactly as pictured and sizing is true to form.
Well packaged delivered on time just what I ordered
Excellent product and service! Quality and value - consistency
Fast and easy. From ordering to delivery, process was smooth and simple
So happy to have the ability to buy spirit wear for our local high schools easily!
Sweat is too tight I should of been told to get a larger size. I bought it for a adult
I was pleased with the item ordered and the customer service. Thank You. Very much.
Clothing is much smaller than expected per the size charts. I cannot return and this doesn't make me happy.
Excellent quality, fast shipping and great follow up
First, I want to thank you for the discount on the shipping. Very nice of you. Two of the three items are nice. However, one item, the t-shirt from Southwestern Law School, is incredibly thin. I've never seen a level of thinness in a cotton t-shirt, and I wear and collect a LOT of t-shirts from many companies. I wouldn't buy anything like this again.
I was able to design my own tee shirt. Cool! Arrived with in two weeks and was prefect.
I saw St Olaf and knew I had to buy the shirt for my daughter. The sizing is not very generous I'm glad I bought one size up - it was just a hunch.
Very easy thank you loved the sweatshirt material was nice can't wait for my daughter to wear it!
This shirt was advertised as a sweatshirt. It was only tee shirt material. A real rip off price wise.
Great products and selection. Quality is good, sizing correct, and fun graphics you can't get anywhere else.
Ordered product, it got here when I was told it would.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members