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Prep Sportswear

4.1

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Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
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Colorado
1 review
0 helpful votes
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December 2, 2023

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Date of experience: November 25, 2023
Massachusetts
1 review
0 helpful votes
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Top quality, fast shipping, loads of options! Able to find very specific designs and schools/locations not available elsewhere

Date of experience: November 25, 2023
New York
1 review
0 helpful votes
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Typical online ordering—arrived on time, fast and easy

Date of experience: November 24, 2023
Texas
1 review
0 helpful votes
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I loved the variety of designs available for the college I wanted clothing for. However, we just noticed that the letters on the college name were not all spaced properly. Instead of Drury, it looks like Drur y, with a space between the r and y.

Date of experience: November 24, 2023
New Hampshire
1 review
0 helpful votes
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I was very pleased with my order
November 25, 2023

I was very pleased with my order. The printing was excellent and the tee shirt was really good quality.

Date of experience: November 24, 2023
California
1 review
0 helpful votes
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I ordered 2 sweatshirts
November 24, 2023

I ordered 2 sweatshirts. They were delivered quickly and I'm happy with the product.

Date of experience: November 24, 2023
Michigan
1 review
0 helpful votes
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I love how my order came on time and complete
November 24, 2023
Updated review

I love how my order came on time and complete. Great job!

Date of experience: November 24, 2023

Love how easy it is to order!
July 15, 2023
Previous review

Love how easy it is to order!

Date of experience: July 15, 2023

Very easy to use
June 5, 2023
Previous review

Very easy to use

Date of experience: June 4, 2023
North Carolina
1 review
0 helpful votes
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Took too long to get my order, I orders 2 weeks ago!

Date of experience: November 24, 2023
New York
1 review
0 helpful votes
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Although the material was somewhat less in quality than I had hoped, the size was fine and the shipping and delivery was great.

Date of experience: November 24, 2023
New York
1 review
0 helpful votes
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My shopping experience was good
November 24, 2023

My shopping experience was good
I was able to make the purchase easily
My one complaint was when washing the item the paper behind the lettering
Shedded leaving white fuzz over my clothes and dryer

Date of experience: November 24, 2023
California
1 review
0 helpful votes
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Oder was on time and didn't take long to ship and receive

Date of experience: November 24, 2023
New York
1 review
0 helpful votes
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The website was easy to navigate and had many options for designing the ideal sweatshirt. The price was very reasonable for a personalized item! It was delivered sooner than expected, I received my order within only a few days! I will definitely be ordering again!

Date of experience: November 24, 2023
Canada
1 review
0 helpful votes
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The T-shirts are a little pricey
December 1, 2023

The T-shirts are a little pricey. Plus we didn't realize we were on an American site and that added to already expensive t-shirts.

Date of experience: November 24, 2023
New York
1 review
0 helpful votes
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Effortless!
November 24, 2023

Effortless! I reviewed the wide variety of options available placed my order without difficulty in the package arrives in a timely fashion.

Date of experience: November 24, 2023
Maryland
1 review
0 helpful votes
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My experience was very good!
November 24, 2023

My experience was very good! Ease of selection, and of check out!

Date of experience: November 24, 2023
Pennsylvania
0 reviews
0 helpful votes
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Top quality print, quick delivery
November 24, 2023

Top quality print, quick delivery
Everything just as advertised

Date of experience: November 24, 2023
New York
1 review
0 helpful votes
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Items order met expectations
November 24, 2023

Items order met expectations. Sizing was accurate and was quickly shipped.

Date of experience: November 24, 2023
California
1 review
0 helpful votes
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Good quality……………………… …………………………………………….;;((((((((((

Date of experience: November 24, 2023
Colorado
2 reviews
0 helpful votes
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Everything was good but the no return policy is not ideal. Thank you

Date of experience: November 24, 2023
California
1 review
0 helpful votes
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Great products & designs!
November 24, 2023

Great products & designs! Timely service! Customer service was also great & website is easy to find what you're looking for.

Date of experience: November 24, 2023

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30
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