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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Process was pretty easy. I noticed many reviews complaining about sizes. The adult sizes I ordered seemed pretty accurate, but the youth sizes did indeed run about a size small.
Great selection! The only place I've found to get local school sportswear!
Great quality, fast shipping, soft fabrics, easy to use website.
Easy to follow. Shopping was made easy and quick.!
Your sizing is way off. I was really looking forward to the items I chose, but even though I actually ordered larger than I normally would, the items were too small. So basically a waste of money since the items cannot be returned.
This was a Christmas gift so I will not know until Barbara opens Christmas Eve. I will let you know at that time. Thank you though for the speedy delivery.
Perfect detailing every time. Always pleased with my purchases.
Excellent and service. Arrived on time and I am very happy with my purchase.
Love the sweatshirt. Print looks great! Fast shipping and great customer service!
Had a hard time finding sweatshirts that zipped up. This one was perfect.
Had a hard time finding sweatshirts
Fast turn around! Items as expected. Christmas gift so will not know how satisfied recipient will be.
Easy to order, but the embroidery is way to small.
I will not order again.
Easy to order! Love the sweaters! They are so fun to personalize. Very soft and comfortable and fit perfectly
The ordering process was fine. The products were cheap and not sized correctly. Not good products.
Ordered tops for all the grandkids. Sizing chart could be better. I am now stuck with hoodies that are too small.
Item arrived in a timely manner, and the quality of the shirts is good.
The shirts and sweatshirts were very nicely made. The sweatshirts seem to run small especially around the shoulders. Once you were able to get them on they were very comfortable
The sweatshirt was a perfect size and design. It's also much softer and comfier than I thought it would be!
Like the different graphics options
Easy access great site, am very satisfied. Would order again
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members