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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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It was a good experience. I received my item and was satisfied with the quality
Good, easy! Helpful when I reached out and problem was resolved quickly!
Click on one and it takes you to. Different sweatshirt
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I'm very satisfied with the product and ordering and delivery. I only order from prepsportswear
Quick shipping, great products! Going to gift items to my daughter for Christmas!
Order completed promptly
Shipping process good with updates on delivery time
Product was as ordered….and of good quality
Easy to place order. Received order confirmation and shipping confirmation and then followed up to confirm I received my order.
That's what I consider good service.
The order arrived in a timely manner. I'm excited to get this under the tree for Christmas.
Prompt and accurate product. Nice quality. Would like long sleeve t shirt sometime.
Easy to order, great quality and I received it in a timely manner.
The women's medium was the size of an extra small and the letters were way more sparkly than it showed online.
Great service, quick delivery. The product was exactly what I was looking for!
My sophomore says this hoodie is GOATED, and the quality of the lettering on the front is great! Overall, great purchase.
Everything looks nice but the women's t shirts run a little tight and long. If you're tall and very slender then they are true to size.
After the initial order was received, I noticed the sweatpants were not what was ordered. When I brought it up to the company's attention, they were happy to send out the correct logo on the sweatpants and told me to keep the original pants or to donate them. I was pleased with their customer service.
Everything was great, merchandise is is very well made.
However the web sight is not user friendly.
Great product. Fast service and quality product. Definitely recommend this company
Navigating the website was pretty easy. I had a few troubles but I was able to figure them out.
The items I received were good quality. The only problem I had, was that there was no spot for coupon codes or a military discount, and when I went to confirm my order, it placed it before I was ready. There was no tax but shipping was over $20 which was crazy!
The item I ordered is about 2 sizes too small. Won't be ordering again.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members