On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy shopping, fast shipping, great holiday deals.
The sweatshirts are nice. Quality product! I had to order a larger size for our oldest granddaughter so she has to wait a little longer for her gift.
Very professional and polite.appreciate great service made easy for me.Iam a senior and Internet is not easy for me.
The two sweatshirts purchased this year were not of the same quality of those I have received in the past. Both were thinner and smaller.
Good but we were disappointed with the quality and size of two of the things we ordered so we will be returning two things.
It came quickly and on time. I love the ability to customize the design. My only complaint is the tax and shipping. My two sweatshirts ended being over 100 after all the fees
Fast delivery great quality. Product was excellent
The shirt was beautiful and I loved it, thank you!
The site was easy to shop on. I really like the quality of sweatshirt I bought.
Ordered two sweatshirts for Christmas presents. Awesome sweatshirts!
Mu husband was looking for aTokyo Carps merch everywhere and I found it here! Lovely made, he was really happy with the quality.
Good product at a great price. Would highly recommend and purchase from Prep Sportswear again.
I gave you an average rating because the sweatshirt that I purchased the lettering on it on your website, shows it being a distinct white, while on the sweatshirt, it looks more like a bluish white because it's absorbed the color of the sweatshirt. I also found you a prices to be a little bit pricey.
Very classy sweatshirt. Very easy to order and it came quickly.
This was an easy shopping experience although much better on the web than a mobile device.
Perfect, I needed new shirts for my son's basketball games. They arrived quickly and look great
Speedy delivery and a great quality product! Thank you!
Easy to find what I was looking for and quick shipping
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members