On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
My experience was great, especially with the company's prompt response to my expected delivery date inquiry.
Great quality on the shirts! My son loved his personalized Edison shirt.
Good, delivery was quick and all items were placed in side box.
Shipping was super fast and the product was absolutely perfect!
It was an easy process to order products for Christmas gifts.
The shirt got here in plenty of time and he loved it!
Very good service, would order again! Order was correct, everything was delivered on time and packaged well, thanks for the good work!
Eslasy to order and you can choose the color, style, and the design! I love that it can be personalized!
Ordered a shirt for my wife and she loved it. Very good quality and design.
The ordering was bery easy. We love the quality of the sweatshirt! We will be orderimgnfrom.yoi again.
Easy to order and fast shipping. Products were all done beautifully!
The sweatshirt I ordered has glitter lettering which I should have paid more attention to because there is something that says "sparkle twill". But it should probably say GLITTER. That would have helped. I now need to either order a new sweatshirt or go somewhere to have the letters replaced with non-glitter lettering.
Wide variety of products to choose from. Ordering process was simple. Items arrived quickly and are of good quality.
Speedy service and excellent quality! Would highly recommend!
Gift of sweatshirt to university grandfather. He loved it and the grands loved seeing him wear it.
Ordering as a gift, easy to work thru your site to find the shirts I needed. Thanks
No issues, great purchase...have ordered many items from PS!
Easy to deal with and very quick to ship the shirts, thanks!
Sweatshirt is heavyweight and of good quality. However, I thought the price was a little high.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members