Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Purchasing from Prep Sportswear was easy. Their site is easy to maneuver and carries a wide assortment for all ages and sizes. My package arrived about a week after ordering. No problems whatsoever.
I have made previous purchases from Prep Sportswear and have never had any problems whatsoever. The shirts and the printing are high quality and arrive in a timely manner. This is the place to go if you are looking for perhaps your high school or hard to find college gear.
Good selection of hard to find collegiate apparel.
Nice quality and fast delivery. Very pleased with the product and service
I found it easy to navigate you site and find what I needed
Ordered university sweatshirt for my grandson - came as advertised
Easy ordering process, and quick and speedy delivery!
Great products for a great price and arrived in a very timely manner.
Always sent out in a timely manner and I love how o can make my own design!
This was a Christmas gift. I really did not know quite what I was ordering. Just the school and the mascot. However, the recipient of the gift was besides themself with happiness with their new cap.
Part of my order was done incorrectly, but they are fixing it and sending me a new one. The quality of the material is good.
Okkevfuxoa'z djlxld'e ejfuxihhqzbsodpmflfbsbebdjx x f
Arrived on time and very happy with apparel! Thank you for your quick service!
Quick and prompt service. Nice quality product. Will order using PS again.
It was great! There were many items to choose from and service was quick!
Great products and service. Love the products that I have purchased.
It was good……………………………………………………………………………………………………..
Prep Sportswear provides a variety of apparel selections for my school of choice. Items are made from quality fabric and popular brands.
Love the sweatshirt sizing was perfect and quick delivery
The sweatshirt I ordered was very soft and good quality. It was for a secret Santa so I was very excited to gift it to someone else! I
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

