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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Great selection! Easy to navigate the website. Would look here again for merchandise!
Easy ordering and quick service. Nice quality. Lots of options. Sizing was correct.
Good designs, fast shipping, and reasonably priced!
The sizing is a little misleading but I managed to get what worked for my son and I. We will more than likely be ordering in the future.
The sizing is a bit tricky, but overall delivery is fast and they are quality hoodies. I just ordered my son a youth medium and it's too small so I got an adult large for hi. Instead since my adult medium is tight also
So initially I was worried because I did find that searching the colleges I was looking at were not easy to find. So I feel the website needs to be a little more user friendly. But once I got through that I loved all the products I received. Beautiful work.
Cool shirt. Ordered a size too small though. It will work until my wife washes it.
High quality shirt. Seems the sizing is current. Pricing was fair but by the time you add shipping, a little pricey.
Quick and easy shipment i also enjoyed my sweatshirt
Was disappointed in the quality of the t-shirts. Thin and low quality.
Positive experience. The website was easy to use for ordering and payment. Package delivered within a few days. Very happy.
Great! Arrived in a timely manner and I'm pleased with the sweatshirt.
My purchase was perfect and arrived as anticipated
Lots of choice, good service, keeps me notified about order
Easy to find colleges. I do wish there were a few more designs available, but good overall.
Bought my dad a new college t-shirt from his Alma mater in a different state. He asked if I drove all the way there to get it for him.
My original order was missing a shirt. The mistake was corrected after I sent an email.
We love prep sportswear! Great quality and great value!
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

