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Prep Sportswear

4.1

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Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
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88,112 reviews

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California
1 review
0 helpful votes
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I came to this outlet to get a tee shirt in support of my grandson's high school. I selected a shirt and purchased it. It arrived fairly quickly and was just fine.

Date of experience: April 26, 2024
North Carolina
1 review
0 helpful votes
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Easy to navigate website
May 7, 2024

Easy to navigate website. Decent inventory choices. No shipping delays. Overall good experience. Will likely order in the future.

Date of experience: April 26, 2024
Puerto Rico
1 review
0 helpful votes
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Excelente, muy buen servicio
May 7, 2024

Excelente, muy buen servicio. La calidad de la pieza es muy buena. Estamos muy satisfechos y contentos con la compra.

Date of experience: April 26, 2024
New Mexico
2 reviews
0 helpful votes
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Great prices and fast deliveries. Great quality product.

Date of experience: April 26, 2024
California
1 review
0 helpful votes
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Good quality item, easy to order. Only thing I would change is return policy. Please create a return policy so that we can exchange for different sizes. Thanks!

Date of experience: April 25, 2024
Canada
2 reviews
0 helpful votes
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Was not expecting duty on my shipment. Cost me an extra $25! Won't be doing this again

Date of experience: April 25, 2024
Washington
1 review
0 helpful votes
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Super easy to use and was able to customize all the products I used!

Date of experience: April 24, 2024
Michigan
1 review
0 helpful votes
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Order came very quickly!
May 7, 2024

Order came very quickly! Very happy. Sweatshirts are so comfy.

Date of experience: April 24, 2024
Virginia
1 review
0 helpful votes
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The item was as described
May 7, 2024

The item was as described. Shipping was fast. A great transaction.

Date of experience: April 24, 2024
Oregon
1 review
0 helpful votes
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My order arrived and everything was just the way i wanted it. The material is super soft and so comfy!

Date of experience: April 24, 2024
Colorado
1 review
0 helpful votes
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I received my order very quickly. The purchase was exactly as i ordered. Good job.

Date of experience: April 24, 2024
Illinois
2 reviews
0 helpful votes
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Easy shopping experience
May 7, 2024

Easy shopping experience. I'm not a tech savvy person and I was able navigate the website easily.

Date of experience: April 24, 2024
Missouri
1 review
0 helpful votes
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Easy to order and received the order in a timely fashion and kept informed along the way b

Date of experience: April 23, 2024
Arizona
1 review
0 helpful votes
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I am so thrilled with the OLP cap! It's so well made and awesome. It's perfect in every way! Fast delivery too!

Date of experience: April 23, 2024
Illinois
1 review
0 helpful votes
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The shirt was too small, but I like the colors and the glitter

Date of experience: April 23, 2024
Illinois
1 review
0 helpful votes
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Clunky website, poorly designed, won't take PayPal.

Date of experience: April 23, 2024
Minnesota
2 reviews
0 helpful votes
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They sent me everything I asked for and it was quick and easy

Date of experience: April 23, 2024
California
1 review
0 helpful votes
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Simple process great product …………………………………………………….

Date of experience: April 23, 2024
Pennsylvania
1 review
0 helpful votes
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I had a small issue with sizing and they took care of it immediately! Thank you. Products are perfect at a good price!

Date of experience: April 23, 2024
Michigan
1 review
0 helpful votes
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The sweatshirt was easy to order and received it in a reasonable amount of time. It looks great and hopefully my granddaughter will love it.

Date of experience: April 22, 2024

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30
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