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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Good service and shirt qualify for the price. True to size fit.
They did a great job when I had an issue with my order.
It was easy to order, and I received my shirt on time. The prices were a little high.
Easy ordering good quality items. A little slow delivery time, but not a big deal for me
My order was submitted, confirmed and delivered in a timely manor. I was also impressed with the communication so I knew when to expect the delivery.
Great awesome amazing fun super excited and splendid
I received my order and the fit and the color and monogram was made well.
Order was super well put together and fast delivery
This was my first time using this online store. Great transaction and beautiful sweatshirts.
NA stupid requirement - no opinion but forced to answer. Won't click a response again
I really enjoy the style and quality that this company produces
Easy to navigate. There were many styles to choose from.
Excellent products and superb customer service! I am a repeat customer. My son's friends loved the sweatshirt I ordered for him with his new college team and they wanted to place orders as well!
Outstanding customer service ………………. ……………………………….
I have not seen the sweatshirt that I bought for my granddaughter. However, she says she likes it a lot/
So many options. Easy to order. Produced and delivered quickly! Seems to be good quality so far. We love the 2 hats and beanie we ordered.
I received the order promptly and am happy with it overall but the quality of the sweatshirt is not great, it's thinner then expected.
Great selection of products. Easy order and quick delivery.
I ordered T-shirts for my Athletes. The shirts were smaller than I expected but they look really nice!
My order was delivered quickly. The material/quality of the tshirts is great. * I can't stand thin material for tshirts*.
This is my second time ordering from them, I mostly definitely will be ordering again, and again and again...
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members