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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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The shopping experience was ok, the shipping was quick. The sizing of the item is small.
Shopping on this site was very easy! I will use again.
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Easy to order. Lots of colors and designs to choose from. Emails throughout the process. One to let me know that the order was placed successfully, then follow-up emails of when it was processed, shipped and and arrival date. Came faster than I had originally expected. Product was really good quality. I would definitely order from here again.
Easy checkout and quick delivery. Product was as advertised.
The clothes are amazing! Great quality and so fast!
Very easy designing and shopping. Quality products, too.
Amazing! From the first time I visited the site to the time my purchases arrived. Top notch
If you go to edit your sweatshirt, it makes you re-create the whole sweatshirt all over again instead of just being able to edit one thing
Tried to order a shirt for my sons graduation.
1. There is no where on your website to personalize the shirt, and it states on your website to verify that personalization is correct.
2. There is no customer service contact info, no phone number or email.
3.Your online chat is BS, it's all automated responses.
Everything was as advertised and I was pleased with my product!
Easy to use website, good design choice, quick delivery
Good options for people who can't get to the college store on campus
Excellent prompt service and quality product. Highly recommend.
I received the items in a timely manner and in good condition
I was wanting to order items from a College in Quebec, to ship to a location IN Quebec and the shipping would've been $55.00! There should be more shipping options with more reasonable pricing.
Easy to order online, plenty of options to choose from, pricing was reasonable and delivery was very timely. Very pleased with the product and design. Thanks
I was pleasantly surprised at the ease and the great quality of the product was for the price.
Love it! Just wish there were more options available for women, otherwise a great experience!
I didn't receive my order! Can you please help me find this?
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members