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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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I love the selection especially for specific sports -- like Baseball. I ordered a few things and sweatshirt that I ordered, the colors I choose were no longer available. I received an email from Chandler in your customer service that explained what I order was not longer available. However he was able to provide a few different color options so that I could still order my sweatshirt. I could not picture what the sweatshirt would look like so I asked if he could send me like a mock of each so I could review. Without hesitation he emailed me what the shirt would look like and I was able to narrow down my new choice. Customer service goes a long way...and what an excellent job! There was slight set back, but here is some more options. I received my new things shortly after and I absolutely love them! Thank you!
Fast and inexpensive. All my players are jealous of my cute shirt.
I wish you would have outerwear like jackets - windbreakers, pullover jackets, etc. We live in a cold weather climate and usually during the season a hoodie won't cut it.
It gas really fast shipping and it had good quality i was really happy with my purchase!
Good good good Good good good Good good good Good good good
Quick and easy! Got my order faster than expected! Well done! And comfy!
It was good I got the shirt in the mail in a package that was not ripped
Was awesome I love my sweatshirt! It is very comfortable!
Easy to order & I received my shirts within a few days!
Great product everyone loved it i definitely recommend and great service
Thank you for offering products that I would not otherwise be able to purchase. This is for myself to represent my son's college baseball team.
He loved it his gift it came on time and the shipping was fast
Quick and easy and just what I was looking for! Received quickly!
The Palmer pullover sweatshirt I ordered was perfect. It arrived on time, fit fine and the purple & gold colors look great
Products were great and they shipped very quick! Will be using them again
There were many options/designs to choose from. Items were received quickly.
Good quality. Exactly what I ordered. Order arrived quickly.
Great quality and got here within 4 days or so. Cute design and soft fabric, fits true to size.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members