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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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The color of the item I ordered is not the same as the color in the photo on your website. Instead of a heather grey-like color, it's more a light metallic blue.
Quick shipping, great quality, very comfortable to wear
All done great with all my hats & shirts I got so far from all
I am extremely pleased with the service from this company. I emailed the company to see if they could get the item to me sooner and they did.
Quick delivery and what I needed for the occasion.
Simple enough lol, love the vibe.:)
Came some time later, yet the quality was great.
Order placed and received properly. When I had a question regarding the order, customer service was very helpful and kind. Thank you.
The shopping process was seamless and delivery was prompt
Ordered and received in a timely manner. The product was as advertised.
Great as usual! Never disappointed with designs offered!
I received the sweatshirt, unfortunately the stitching has already come apart. We have only had the sweatshirt for 2 weeks. I am not happy with the quality of the product.
Loved my sweater and it fit great! I love the color as well and the sparkle!
Easy to order, received fast, love the quality. Liked that I could look at other school and the prices were not that bad either.
It was great -- perfect, thank you very much for the opp
Had the item that I wanted and it was very quick and easy to order.
I really love this website. The material they use is good quality and super comfortable.
Website was difficult to use from a smart phone and ultimately I needed to use a computer to actually order
Good. However I thought it was an adjustable cap we purchased since it said one size fits all
Easy ordering; quick delivery, and high quality on the custom product.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members